Contact the Licensed Casinos Canada team

A licence is a claim anyone can make, but verifying it requires checking the issuing authority's public register — which is exactly what this editorial team does before adding any casino to our recommendations. Readers often write to ask how we perform that check, how frequently we repeat it, and what happens when a licence lapses or is modified.

Those methodology questions are genuinely welcome in our inbox. So are questions about the difference between a primary licence and secondary licensing arrangements, how our review process treats casinos that change their operational entity after initial listing, and how we weight licensing standing against other factors in our overall ranking score.

Factual inaccuracies in published content are also a valid reason to write. We may occasionally publish a licence number that was subsequently updated, a regulatory condition that was later revised, or a date that was wrong. Readers with access to primary source documents are often the first to catch these errors, and we appreciate that.

Account-level matters — questions about deposits, bonus qualifications, withdrawal status, or identity document requests — are outside our scope entirely. These are handled by the licensed operator's own customer service function; please contact them through the channels listed on the casino's website.

Data subject requests concerning information held by this publication should be sent to our editorial contact. This address also handles press enquiries. We operate without a public telephone number or physical office address.

Email [email protected].

The Licensed Casinos Canada Privacy Policy explains what happens to anything you send us, and the Terms cover use of the site.